Privacy policy

Arbenza is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website arbenza.com or make a purchase from us.

1. Information We Collect:

  • Personal Identification Information: Name, email address, shipping address, billing address, phone number when you place an order, register an account, or subscribe to our newsletter.

  • Payment Data: Credit/debit card numbers and other payment information (processed securely by third-party payment processors like Stripe/PayPal; we do not store sensitive payment details on our servers).

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.

  • Cookies: Small data files stored on your device to enhance your browsing experience, remember preferences, and track website usage.

2. How We Use Your Information:

  • To process and fulfill your orders.

  • To communicate with you about your orders, products, services, and promotions.

  • To improve our website, products, and services.

  • To personalize your shopping experience.

  • To send marketing and promotional emails (you can opt-out at any time).

  • To detect and prevent fraud and other malicious activity.

  • For internal analytical and research purposes.

3. Disclosure of Your Information:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., payment processing, shipping, website hosting, marketing, data analysis).

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security:

  • We implement a variety of security measures to maintain the safety of your personal information.

  • Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

  • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Your Choices:

  • You can opt-out of receiving marketing emails from us at any time by following the unsubscribe link in those emails.

  • You can disable cookies through your browser settings, though this may affect the functionality of our website.

  • You have the right to access, update, or delete your personal information held by us. Please contact us to exercise these rights.

6. Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Changes to This Privacy Policy:

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.